Every BSS operation.
Agent-callable.
ProDigital exposes the full platform as native MCP tools. Any AI agent — Claude, GPT, your own orchestration layer — can create customers, configure bundles, place orders and provision resources without a custom integration layer.
One tool call. Full stack execution.
Your agent calls a standard MCP tool. ProDigital handles orchestration, inventory, identity and documents automatically — in sequence, with retry and rollback built in.
Agent calls an MCP tool
Standard tool-use protocol: create_customer, activate_bundle, place_order. No SDK, no wrapper.
Platform executes across the stack
FlowForge orchestrates fulfilment. ResourcePro reserves inventory. ProIAM provisions identity. ProDocs verifies documents. All coordinated from one tool call.
Business outcome in seconds
Customer onboarded, offer active, identity live. The full BSS lifecycle — orchestrated by your AI agent, with a complete audit trail.
# Any AI agent orchestrating a full customer onboarding
# using ProDigital native MCP tools
result = await call_tool("create_customer", {
"name": "ACME Corp",
"type": "organization",
"channel": "api"
})
# → { party_id: "PTY-20891", status: "active" }
await call_tool("activate_bundle", {
"party_id": result.party_id,
"bundle": "Enterprise+", # CatalogPro
"provision": True # triggers FlowForge
})
# → { order_id: "ORD-4821", eta: "< 30s" }
# ResourcePro reserves SIM automatically
# ProDocs links KYC · ProIAM provisions identity
✓ Customer live in < 30 seconds What agents can do
Every tool maps to a real platform operation — not a wrapper. Agents get structured responses, typed errors and the same audit trail as the human UI.
create_customer ProCRM Create or update a party — individual, organisation or application. search_customers ProCRM Full-text and constraint-based party search with field projection. get_customer_360 ProCRM Retrieve the full party → billing → product hierarchy in one call. browse_catalog CatalogPro List available products, bundles and offers with eligibility context. activate_bundle CatalogPro Select and price a bundle for a party; triggers fulfillment automatically. place_order FlowForge Submit a business process order; FlowForge orchestrates all downstream steps. get_order_status FlowForge Poll order execution state, step log and any error details. reserve_resource ResourcePro Reserve a serialized resource (MSISDN, ICCID, eSIM) with a TTL. allocate_resource ResourcePro Confirm and allocate a reservation to a party or billing account. upload_document ProDocs Upload a KYC document; triggers async OCR and face-match verification. get_doc_status ProDocs Check OCR confidence, face-match result and document verification state. provision_identity ProIAM Create SSO credentials and assign role-based capabilities to a party. Not a wrapper. Native by design.
Direct API surface
MCP tools call the same internal service layer as the UI — same validation, same audit trail, same transactional guarantees. No translation layer to maintain.
Rollback on failure
If a downstream step fails mid-orchestration, FlowForge unwinds completed steps automatically. Your agent gets a clear error; no manual cleanup needed.
Model-agnostic
Standard MCP protocol — works with Claude, GPT, Gemini, your internal LLM or any orchestration framework that supports tool use.
See an agent run a full onboarding.
We'll walk through a live agent orchestration on your use case — CRM, fulfilment, resource and identity in one flow.
Book a demo